Management has vastly different perceptions of technology than their direct reports. What should we make of this?

Management Has Vastly Different Perceptions of Technology

June 26, 2023

Good morning! Happy New Year! Many organizations function on a June 30th end-of-fiscal-year; if you’re one of them, have a good new year! Would you drive that stretch of Road #95 in Philadelphia which was repaired in less than two weeks? Makes you wonder what we could accomplish as a society if we set aside all of the arguing. Yesterday found us in a small rural town participating in a funeral for someone who died much too soon. If Norman Rockwell had been there he would have been inspired in a dozen or more ways; there wouldn’t have been enough paint nor brushes to capture it all. Worldwide fame met at a crossroads with ordinary people, the deceased the common denominator. With nary a crease nor a wrinkle in his clothing, a practiced bagpiper led the procession. A lone train whistle juxtaposed with the bugler’s four crisp notes, day was done, gone the sun… may he rest in peace.

  • “The fastest way to get customers to love your brand is to get employees to love their jobs.”  (Bova)
  • No surprise here, but those who regularly use artificial intelligence are much more bullish on it (62% express optimism) than those who never use it (36% optimistic).
    • Boston Consulting Group surveyed 13,000 workers across 18 different countries.
    • Workers are generally more optimistic than concerned about Artificial Intelligence and its effect on their jobs.
    • But, senior leaders and middle management have vastly different perceptions of the technology than their non-management counterparts.
    • The two best ways to make progress throughout the organization are to encourage non-management employees to use Artificial Intelligence responsibly…
    • … and to (educate) them in the skills that the new era will require.
    • To date, however, companies have tended to focus Artificial Intelligence (education) on leaders.
    • In fact, 44% of leaders say they have received (education) to sharpen their skills and stay relevant, while only 14% of front-line employees say they have received similar training. (BSG, 2023)
  • Over the last ten (10) years, Louis Vuitton has quadrupled annual income (+300%) in the fashion and leather goods segment. (S & P)
  • The population of the United States is older than it has ever been.
    • The median age in the U.S. reached a record high of 38.9 in 2022, according to data released recently by the U.S. Census Bureau.
    • In 2000 the median age was 35 (half younger, half older), and in 1980, the median was 30.
    • For those readers who love your math, that’s approximately a 30% increase in the median age — or a decrease if you prefer to look at it from the other direction.
  • Look who toppled the King of Beers?!  None other than our friends to the South, Mexico!
  • In this tiny little village in Alaska it is not uncommon for someone to hike his/ her/ their hund by driving the car as the hund does all the hiking.  (Ken, this is for you!)
    • Also, it is not uncommon to observe a 50-foot length of sisal rope being used as a tow truck — just like back on the farm.
  • Bottom line:  The CEO of an organization must ADD value to that organization — and it should be obvious and measurable.
  • Looking to add a little zing to your otherwise boring portfolio of assets?
    • A new public exchange called Artex, located in Liechtenstein, will offer publicly traded shares of specific works of high-end art.
    • So, for example, instead of 100 shares of IBM, you could own 100 shares of the Mona Lisa — IF Artex could somehow acquire it.
    • Artex will own and control the works in its IPO offerings and then later traded… as we understand it.
    • More likely, you will choose from a menu of lesser-known pieces with the thought of the shares of those pieces appreciating over time.
    • According to Masterworks, the trailing average for high-end art the last quarter century is 12.6% vs. 9% on the S&P.  (Ryan)
    • (Oh, and by the way, none of this is either an offer to buy or to sell anything — nor to represent the quality or lack thereof of anything, anything at all.)

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